Quality of Care Assessment in Pediatrics: Are Parents the More Challenging Patients?

摘要: The study aims to analyze the impact of proxy responses parents pediatric patients on quality care assessments. Data used in this were obtained from 5,551 randomly selected three medical departments who responded a mailed survey. instrument consisted 37 items and assessed service aspects hospitalization, patient demographic data, as well visit characteristics. Regarding pediatrics, acted response for their children filled Potential differences assessments determined by comparing satisfaction ratings remaining using non-parametric tests. majority satisfied with hospitalization; however, significantly less than internal medicine surgery also likely choose same facility case another hospitalization. Most measuring hospital stay received lower comparison participants surgery. perception length affects all departments. Patients judged appropriate more often willing hospitalization perceived too short or long. In direct surgery, duration times Study findings show that acting report self-reports other cohorts, subjective influences ratings.