作者: Bart Selman , Henry Kautz
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摘要: We propose an agent-based framework for assisting and simplifying person-to-person communication information gathering tasks. As example, we focus on locating experts any specified topic. In our approach, the informal networks that exist within organization are used to "referral chain" requests expertise. User-agents help automate this process. The agents generate referrals by analyzing records of email patterns. Simulation results show higher responsiveness system can be effectively traded accuracy a completely manual approach. Furthermore, preliminary experience with group users prototype has shown useful automatic found in practice. Our actual also privacy concerns central successful deployment personal agents: advanced will therefore need reason about issues involving trust authority.