作者: Egon Lüftenegger , Selver Softic
DOI: 10.1007/978-3-030-66498-5_7
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摘要: SentiProMo is a novel social business process modeling tool enabled by sentiment analysis. We designed and developed for supporting processes management to enhance the (BPM) lifecycle. In particular, we socially improve BPM lifecycle in analysis stage capturing processing stakeholder’s opinions regarding tasks within process. By taking information systems perspective, transforms these with classifies them into positive negative feedback. The aim support analysts redesigning considering sentiment-analyzed designing to-be illustrate current SentiProMo’s capabilities simple