Communication failure and plan adaptation: If at first you don't succeed, say it louder and slower

作者: Charles R. Berger , Patrick di Battista

DOI: 10.1080/03637759309376310

关键词:

摘要: The hierarchy hypothesis asserts that when persons initially fail to reach social goals but they continue try attain them, will first alter such lower level elements of message plans as speech rate and vocal intensity rather than more abstract plan having do with the organization structure content. Support for this was found in a study which were thwarted their attempts provide geographic directions others. Both locus communication failure (language‐based versus direction‐based) race receiving varied (Asian Caucasian). Directions given after being showed little evidence changes structure; although post‐thwarting manifested significantly less detail. By contrast, participants demonstrated significant increases decreases (although, higher order interactions observed rate)....

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