Reinventing Government: How The Entrepreneurial Spirit Is Transforming The Public Sector

摘要: Catalytic government - steering rather than rowing community-owned empowering serving competitive injecting competition into service delivery mission-driven transforming rule-driven organizations results-orinted funding outcomes, not inputs customer-driven meeting the needs of customer, bureaucracy enterpirsing earning spending anticipatory prevention cure decentralized from hierarchy to participation and teamwork market-orinted leveraging change through market putting it all together.