作者: Ronen Dov Agranat , Joshua Mentz , Timothy Ralph Sjoberg , Willem Jacob Buys , Stefan Letz
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摘要: Entities such as resource and service providers can utilize a ticketing system to define operational actions primitives that be stored, combined into more complex workflows, executed in restricted zone wherein portion of the resources or services are not directly accessible those providers. These stored provider environment shared with zone, order provide structured approach sharing knowledge. When primitive is first received person vetted by customer associated review approve primitive, cause zone. same subsequently lookup performed determine an approval exists, whereby without another review.