作者: Rosanna Quattrin , Antonietta Zanini , Ester Nascig , Maria Antonietta Annunziata , Laura Calligaris
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摘要: Purpose/objectives To estimate the level of burnout among nurses working on oncology wards and to identify risk factors strategies used prevent deal with stress. Design Descriptive study. Setting Oncology in public hospitals a northeastern Italian region. Sample 100 wards. Methods Head were personally informed about aims study asked distribute questionnaire staff collect them after completion. The had 58 items divided into three parts: sociodemographic job characteristics population, Maslach Burnout Inventory modified for healthcare workers, respondents' perceptions coping mechanisms adopted by organization help cope Main research variables Levels according Inventory. Findings global response rate was 71% (100 140); 35% high emotional exhaustion, 17% depersonalization, 11% personal achievement. Significantly levels exhaustion found older than 40 seniority more 15 years, those who chosen work an ward, wanted another assignment. mean subjects identified lack coordination (disorganization) as important cause stress 24.5 (SD = 10.6), whereas score did not cite disorganization 18.3 12.0). Conclusions An reported is poor organization; therefore, should focus attention specific organizational aspects. Implications nursing Knowledge are nurses' psychophysical health constitute fundamental requirement policy that improve quality services.