Communication Patterns and Group Composition: Implications for Patient-Centered Care Team Effectiveness

摘要: To assess how diversity affects team communication and to identify strategies improve patient care, focus groups of care production members were held in two case study hospitals that have implemented the patient-centered model. Results indicate generally support as a model can work effectively practice, even an urban environment which concerns affect cohesiveness communication. Successful implementation model, however, requires consistently employ management reward structures reinforce value teamwork emphasize training staff development. Key steps healthcare executives undertake performance teams are detailed this article center around following themes: involvement process improvement; heightened emphasis on (i.e., for all members, task focused nonlicensed givers; leadership RNs); team-based incentive structures.