作者: Vincent Gauthereau , Erik Hollnagel
DOI: 10.1016/J.EMJ.2004.12.016
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摘要: This article relates the findings of an ethnographically informed study conducted at a Swedish Nuclear Power Plant. It describes set events while plant was shut down for short non-productive outage. In order to understand better how high-reliability organizations successfully manage conflict between bureaucratic planning and flexibility we provide description simultaneous levels control that dissolve conflict. Instead merely describing actions as planned, or improvised, present work illustrates no clear-cut distinctions can be drawn what is improvisation not. Understanding activity well, enables us grasp different values canonical planning.