Countering design exclusion: bridging the gap between usability and accessibility

摘要: It is known that many people are being excluded unnecessarily from using products, services and environments essential for supporting independence quality of life. Such exclusion often arises designers taking inadequate account the end user's functional capabilities when making design decisions. This paper addresses how traditional usability techniques can be extended to include accessibility issues by considering spread user across population. A series measures evaluating level based on those also presented.