作者: Miriam Farber , Snunith Shoham
DOI: 10.1108/14684520210424557
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摘要: Discusses the changing relationships between information professionals – vendors, database producers, searchers and end‐users, during last three decades. Most of time, industry was quite vague as to who exactly end‐users were, consequently several different definitions were used describe target audience online systems. The needs capabilities end‐user measured conveniently through reactions libraries’ centres’ personnel not always most suitable sources. concept “end‐user” is examined from beginning in 1970s menu driven systems 1980s role compact disk late early 1990s.