作者: Paul C. Rentmeester , Robert E. Krocker , Terence D. Baier , Kirk W. Johnson , Robert M. Swanson
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摘要: A system for servicing a computer controlled machine comprising: including device operable to perform function, controller controlling the operation of that device, and data access port transferring commands from controller; service tool operably connected port, remote communications capability, computer, diagnostics graphing software; an expert observer linked capability historical data, sales information, software revisions controller, additional software, capable providing mentor operator tool.