Information systems innovation in public organisations: an institutional perspective

摘要: Purpose – This paper aims to take an institutional approach the analysis of organisational‐level challenges information systems (IS) innovation in public organisations. It seeks answer question: how can IS organisations, presented by interactions between IT and bureaucracy, be explained addressed?Design/methodology/approach The is empirical study approached with interpretive philosophy that influenced gathering qualitative evidence.Findings reveals tensions low‐entrepreneurial ethos organisations efficiency principle technology (IT).Practical implications Public bureaucracy should adjusted de‐institutionalising its variable characteristics such as standardised centralised employee roles information. Information restraining commitments expectations organisations.Originality/valu...