Adaptive scaffolding of levels of connectivity during a conference

摘要: Systems, methods, and computer program products for adaptively scaffolding of levels connectivity between one or more customer devices during service conference are provided. The system includes various applications features executable on a computing and/or mobile device. user interface configured to present tools that allows customer, digital with bank representative, manipulate the channels communication, other conference. In some instances, application bank's server may be provided dynamically adjust communication an ongoing session representative based prior conferences involving representative. As such, self-directed computer-aided adjustment