The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country
作者： Uzir Hossain , Hussam Al , Ramayah Thurasamy , Rodney Lim , Thiam Hock
DOI:
关键词:
摘要: The rapid growth of online purchasing in recent years has emphasized the accompanying role of home delivery service provided by delivery personnel in ensuring customer satisfaction…
fardapaper.ir 参考文章(0)