A DESIGN ERGONOMICS APPROACHTO ACCESSIBILITY AND USER NEEDS IN TRANSPORT

摘要: Research has identified that there is a clear and well established need for all those involved in the design of products, services and environments to take an inclusive approach, and avoid discriminating or disadvantaging users based on their size, shape, age, abilities, needs, or aspirations (Coleman et al., 2003).This need is driven by a number of factors: the ageing population (WHO, 2008), increasing legislation(DDA, 2005), and a strong moral case that design should not be embodying a philosophy that prevents certain people from using, and enjoying the outcomes that it produces. The persuasiveness of these drivers together with the perceived support for inclusive design amongst the design community would suggest that evidence of inclusively designed outcomes would be common place. However this is often not the case with many designs still primarily catering for the younger and able-bodied. Webelieve …