How to Enhance Citizens’ Sense of Gain in Smart Cities? A SWOT-AHP-TOWS Approach

摘要: The previous technology-centric development of smart cities mainly focuses on the numbers, diversities, and types of applied intelligent technologies, while the citizen-centric smart city has become an important paradigm for improving the sustainability of cities around the world. The citizens’ sense of gain (CSG), which considers both material acquisition and spiritual feelings of smart city services, is thus proposed and regarded as one of the core orientations in the smart cities’ transformation development process from the centric of advanced technology applied to the centric of citizen subjective perception. To shift smart cities from being technology-centric to citizen-centric, it is critical to identify the factors influencing CSG and develop appropriate strategies to enhance CSG in smart cities. Hence, this work identifies 17 key CSG influencing factors based on the dimensions dissected from the definition of CSG and it …