Social Networks and Internal Corporate Communication: Help or Hindrance?

作者: Andreia Rodrigues , Beatriz Tavares , Inês Silva , Mafalda Brito , Manuel Au-Yong-Oliveira

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摘要: [...] this usage of social networks in the work environment has to reach a consensus amongst the younger generations (eg millennials, in favour of this usage) and older ones (eg baby boomers, not so receptive to new technologies). According to (Leonardi, Huysman and Steinfield, 2013), the concept of social media in the business context is as follows:" Web-based platforms that allow workers to (1) communicate messages with specific co-workers or broadcast messages to everyone in the organization;(2) explicitly indicate or implicitly reveal particular co-workers as communication partners;(3) post, edit, and sort text and files linked to themselves or others; and (4) view the messages, connections, text, and files communicated, posted, edited and sorted by anyone else in the organization at any time of their choosing." According to (How Social Media Can Boost Your Productivity, 2016), social networks can help the …

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