CRM and Revenue Management

Lorna Wang
Goodfellow Publishers Limited

2013
A note on the future of personalized pricing: cause for concern

Jean-Pierre I. van der Rest , Alan M. Sears , Li Miao , Lorna Wang
Journal of Revenue and Pricing Management 19 ( 2) 113 -118

24
2020
A cross-cultural examination of the relationship between materialism and fairness perception of revenue management

Cindy Heo , Jean-Pierre Van der Rest , Lorna Wang
The 11th Asia Pacific CHRIE Conference

2013
Ethical concerns and legal challenges in revenue and pricing management

Jean-Pierre van der Rest , Lorna Wang , Li Miao
Journal of revenue and pricing management 19 83 -84

3
2020
The Semiotic Relationship between the Language of Tourism and Destination Image

R Culora , Lorna Wang
International Conference on Tourism

2016
The relevance of UK hospitality management degree programmes to the hotel industry

L Davenport , Lorna Wang
CHME Annual Research Conference 2013

2013
Towards CRM and revenue management integration–a strategic framework

Lorna Wang
1st World Research Summit for Tourism & Hospitality

2011
Disentangling the effect of family involvement on innovativeness and risk taking: the role of decentralization

Melih Madanoglu , Levent Altinay , Xuan (Lorna) Wang
Journal of Business Research 69 ( 5) 1796 -1800

16
2016
Soundscape and its influence on tourist satisfaction

Aili Liu , Xuan Lorna Wang , Fucheng Liu , Changhong Yao
Service Industries Journal 38 164 -181

55
2018
Influence of perceived city brand image on emotional attachment to the city

Simon Manyiwa , Constantinos Vasilios Priporas , Xuan Lorna Wang
Journal of Place Management and Development 11 ( 1) 60 -77

46
2018
Opportunity identification and evaluation in franchisee business start-ups

Maureen Brookes , Levent Altinay , Xuan Lorna Wang , Ruth Yeung
Journal of Service Theory and Practice 26 ( 6) 889 -910

1
2016
Revenue management education (RevME), 30 April–2 May 2015, University of Delaware, USA

Larissa Koupriouchina , Jean-Pierre van der Rest , Xuan Lorna Wang
Journal of Revenue and Pricing Management 14 ( 5) 384 -388

2
2015
Revenue management: the impact on business-to-business relationships

Xuan Lorna Wang , David Bowie
Journal of Services Marketing 23 ( 1) 31 -41

29
2009
The influence of social interactions on senior customers’ experiences and loneliness

Haiyan Song , Levent Altinay , Ning Sun , Xuan Lorna Wang
International Journal of Contemporary Hospitality Management 30 ( 8) 2773 -2790

7
2018
Revenue Management: Progress, Challenges, and Research Prospects

Xuan Lorna Wang , Cindy Yoonjoung Heo , Zvi Schwartz , Patrick Legohérel
Journal of Travel & Tourism Marketing 32 ( 7) 797 -811

36
2015