How COVID-19 Could Accelerate the Adoption of New Retail Technologies and Enhance the (E-)Servicescape

Malaika Brengman , Kim Willems , Nanouk Verhulst
Springer Science and Business Media LLC 103 -134

22
2021
Field Observations on the Strategic Placement of Retail Robots

Malaika Brengman , Bram Vanderborght , Kim Willems , Hoang-Long Cao
274 -274

2020
Working with Robots: a Curse or a Blessing? Integrating the Job Demand-Resources Model to understand Frontline Employees’ Attitudes towards Robots

Malaika Brengman , Kim Willems , Nanouk Verhulst , Laurens De Gauquier
Artificial Intelligence & Robotics in Service Interactions: Trends, Benefits & Challenges

2019
The sense or nonsense of implicit measures in service research

Malaika Brengman , Hendrik Slabbinck , Kim Willems , Davide Rigoni
La londe International Conference in Services 26 -26

2020
Determinants of grocery store personality: a consumer perspective.

Kalina Mikolajczak-Degrauwe , Malaika Brengman , Kim Willems
Finds and Results from the Swedish Cyprus Expedition: A Gender Perspective at the Medelhavsmuseet

1
2010
Determining Fashion Store Personality Dimensions: An Exploratory Study Based on Repertory Grid Data and Grounded Theory

Malaika Brengman , Kim Willems
Finds and Results from the Swedish Cyprus Expedition: A Gender Perspective at the Medelhavsmuseet

2
2008
Informatiekiosk met ticketingsysteem

Malaika Brengman , Stephanie Van De Sanden , Kim Willems
ShoppingTomorrow 46 -49

2019
2019
Stress restoration in retailing

Karolien Poels , Kim Willems , Wim Janssens
EMAC

2012
How Brands Come to Life: Impact of VR in Advertising

Malaika Brengman , Helena Marianne Van Kerrebroeck , Kim Willems , Laurens De Gauquier
The Rentree of Marketing: Direct Digital Shift

2016
Consumer processing of digital signage in-store: effects of processing fluency

Malaika Brengman , Stephanie Van De Sanden , Kim Willems
RARCS 74 -74

2019
Optimizing online shopping experiences: The use of sensory and cross-modal appeals in e-commerce

Malaika Brengman , Helena Marianne Van Kerrebroeck , Kim Willems
ES Research Day

2014
The Impact of Standards on the Belgian Economy

Caroline Buts , Michael Dooms , Kim Willems , Ellen Van Droogenbroeck

2020
An inquiry into the effects of urban retail greenery on the consumer experience

Yannick Joye , Malaika Brengman , Kim Willems , Wolf Kathleen
Finds and Results from the Swedish Cyprus Expedition: A Gender Perspective at the Medelhavsmuseet

2008
Homo Roboticus: 30 vragen en antwoorden over mens, robot & artificiële intelligentie

Bram Vanderborght , Katrien Beuls , Joost Brancart , Malaika Brengman
ASP

2019
Unique… Like Everybody Else: An Examination of the Differentiating Potential of Store Personality

Gilbert Swinnen , Kim Willems
17th Conference of the European Association for Education and Research in Commercial Distribution

2013
Should service robots and frontline employees collaborate in retail-customer interactions?

Malaika Brengman , Bram Vanderborght , Kim Willems , Hoang-Long Cao

2020
Prikkel de zintuigen en creëer de ultieme klantbeleving

Ann Petermans , Katelijn Quartier , Kim Willems , Wim Janssens

2013