A structural equation model of TQM, market orientation and service quality

Lam Siew-Yong , Lee Voon-Hsien , Keng-Boon Ooi , Kongkiti Phusavat
Journal of Service Theory and Practice 22 ( 3) 281 -281

1
2012
The Relationship between Knowledge Management Practices and Technological Innovation: A Conceptual Framework

Yin-Kuan Ng , Voon-Hsien Lee , Alex Tun-Lee Foo , Pei-Lee Gan
International Journal of Management, Knowledge and Learning 1 ( 1) 71 -89

15
2012
Organisational learning as a mediating factor of TQM practices and technological innovation: an empirical analysis of Malaysia's manufacturing firms

Kee-Luen Wong , Voon-Hsien Lee , Keng-Boon Ooi , Chee-Keong Choong
International Journal of Innovation and Learning 18 ( 2) 222 -249

2
2015
Organizational Learning: A Mediating Factor between Technological Innovation and TQM

Kee-Luen Wong , Voon-Hsien Lee , Keng-Boon Ooi , Chee-Keong Choong
Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management

2013
Inflaming Users’ Intention to Embrace Mobile E-Books

Voon-Hsien Lee , Keng-Boon Ooi , Garry Wei-Han Tan , Jun-Jie Hew
Managing Intellectual Capital and Innovation for Sustainable and Inclusive Society: Managing Intellectual Capital and Innovation; Proceedings of the MakeLearn and TIIM Joint International Conference 2015 829 -829

2015
Psychological and System-Related Barriers to Adopting Blockchain for Operations Management: An Artificial Neural Network Approach

Voon-Hsien Lee , Keng-Boon Ooi , Garry Wei-Han Tan , Amrik Sohal
IEEE Transactions on Engineering Management 1 -15

2021
On the way: Hailing a taxi with a smartphone? A hybrid SEM-neural network approach

Voon-Hsien Lee , Keng-Boon Ooi , Keng-Boon Ooi , Garry Wei-Han Tan
Machine Learning with Applications 4 100034

19
2021
A hybrid SEM-neural network analysis of social media addiction

Lai-Ying Leong , Teck-Soon Hew , Keng-Boon Ooi , Voon-Hsien Lee
Expert Systems With Applications 133 296 -316

140
2019
Wearable payment: A deep learning-based dual-stage SEM-ANN analysis

Voon-Hsien Lee , Jun-Jie Hew , Lai-Ying Leong , Garry Wei-Han Tan
Expert Systems With Applications 157 113477

109
2020
An SEM-artificial-neural-network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline

Lai-Ying Leong , Teck-Soon Hew , Voon-Hsien Lee , Keng-Boon Ooi
Expert Systems With Applications 42 ( 19) 6620 -6634

304
2015
Creating technological innovation via green supply chain management: An empirical analysis

Voon-Hsien Lee , Keng-Boon Ooi , Alain Yee-Loong Chong , Christopher Seow
Expert Systems With Applications 41 ( 16) 6983 -6994

203
2014
Can competitive advantage be achieved through knowledge management? A case study on SMEs

Voon-Hsien Lee , Alex Tun-Lee Foo , Lai-Ying Leong , Keng-Boon Ooi
Expert Systems With Applications 65 136 -151

221
2016
A gateway to realising sustainability performance via green supply chain management practices: A PLS–ANN approach

Pik-Yin Foo , Voon-Hsien Lee , Garry Wei-Han Tan , Keng-Boon Ooi
Expert Systems With Applications 107 1 -14

30
2018
A structural analysis of greening the supplier, environmental performance and competitive advantage

Voon-Hsien Lee , Keng-Boon Ooi , Alain Yee-Loong Chong , Binshan Lin
Production Planning & Control 26 ( 2) 116 -130

60
2015
Structural relationship between TQM practices and learning organisation in Malaysia's manufacturing industry

Voon-Hsien Lee , Keng-Boon Ooi , Amrik S. Sohal , Alain Yee-Loong Chong
Production Planning & Control 23 885 -902

21
2012
Does TQM improve employees’ quality of work life? Empirical evidence from Malaysia's manufacturing firms

Keng-Boon Ooi , Voon-Hsien Lee , Alain Yee-Loong Chong , Binshan Lin
Production Planning & Control 24 ( 1) 72 -89

22
2013
Correction to: ‘Does TQM improve employees’ quality of work life? Empirical evidence from Malaysia's manufacturing firms’

Keng-Boon Ooi , Voon-Hsien Lee , Alain Yee-Loong Chong , Binshan Lin
Production Planning & Control 24 ( 6) 548 -548

2013
The relationship between TQM, learning orientation and market performance in service organisations: an empirical analysis

Siew-Yong Lam , Voon-Hsien Lee , Keng-Boon Ooi , Binshan Lin
Total Quality Management & Business Excellence 22 ( 12) 1277 -1297

83
2011
Applying the Malcolm Baldrige National Quality Award criteria: an approach to strengthen organisational memory and process innovation

Voon-Hsien Lee , Keng-Boon Ooi
Total Quality Management & Business Excellence 26 ( 11) 1373 -1386

11
2015
Mobile social tourism shopping: A dual-stage analysis of a multi-mediation model

Jun-Jie Hew , Lai-Ying Leong , Garry Wei-Han Tan , Voon-Hsien Lee
Tourism Management 66 121 -139

60
2018