Impact of culture on hospitality customers’ decision-making process

Hyun-Woo Joung , Eun-Kyong (Cindy) Choi , Inna Soifer
Routledge Handbooks Online

2017
Examination of the reliability and validity of an instrument for measuring service quality of restaurants

Hak-Seon Kim , Hyun-Woo Joung , Yi-Hua Erin Yuan , Chihkang Wu
Journal of Foodservice 20 ( 6) 280 -286

65
2009
Evaluation of the On-Campus Dining Services Using Importance-Performance Analysis

Hyun-Woo Joung , Dong-Soo Lee , Hak-Seon Kim , Lynn Huffman
Journal of Foodservice Business Research 17 ( 2) 136 -146

8
2014
University Foodservice in South Korea: A Study of Comparison Between University-Operated Restaurant and External Foodservice Contractors

Hyun-Woo Joung , Hak-Seon Kim , Eun-Kyong Choi , Hyun-Oh Kang
Journal of Foodservice Business Research 14 ( 4) 405 -413

12
2011
Service quality, satisfaction, and behavioral intention in home delivered meals program

Hyun-Woo Joung , Hak-Seon Kim , Jingxue Jessica Yuan , Lynn Huffman
Nutrition Research and Practice 5 ( 2) 163 -168

15
2011
Employee job satisfaction and customer-oriented behavior: A study of frontline employees in the foodservice industry

Eun-Kyong (Cindy) Choi , Hyun-Woo Joung
Journal of Human Resources in Hospitality & Tourism 16 ( 3) 235 -251

14
2017
Understanding food truck customers: Selection attributes and customer segmentation

Hayeon Choi , Eun-Kyong Choi , Borham Yoon , Hyun-Woo Joung
International Journal of Hospitality Management 90 102647

2020
Evaluation of students’ satisfaction with three all-you-can-eat university dining facilities

Ruth Wooten , Laurel G. Lambert , Hyun-Woo Joung
Journal of Foodservice Business Research 21 ( 5) 539 -552

4
2018
Investigating relationships between internal marketing practices and employee organizational commitment in the foodservice industry

Hyun-Woo Joung , Ben K. Goh , Lynn Huffman , Jingxue Jessica Yuan
International Journal of Contemporary Hospitality Management 27 ( 7) 1618 -1640

147
2015
The Impact of Perceived Service and Food Quality on Behavioral Intentions in Continuing Care Retirement Communities: A Mediating Effect of Satisfaction

Hyun-Woo Joung , Eun-Kyong (Cindy) Choi , Ben K. Goh
Journal of Quality Assurance in Hospitality & Tourism 16 ( 3) 221 -234

1
2015
Effects of Perceived Quality and Perceived Value of Campus Foodservice on Customer Satisfaction: Moderating Role of Gender

Hyun-Woo Joung , Eun-Kyong Choi , Eugene Wang
Journal of Quality Assurance in Hospitality & Tourism 17 ( 2) 101 -113

72
2016
Residents' Satisfaction with Foodservice at a Continuing Care Retirement Community: A Pilot Study

Ben K. Goh , Mario Garcia , Hyun-Woo Joung , Deborah Fowler
Journal of Quality Assurance in Hospitality & Tourism 14 ( 2) 185 -199

2
2013
Assessing the Quality of A Restaurant's Website Using DINEWEBQUAL

Hak-Seon Kim , Kwang-Woo Lee , Dong-Soo Lee , Hyun-Woo Joung
Journal of Quality Assurance in Hospitality & Tourism 13 ( 3) 235 -245

3
2012
The effects of restaurant nutrition menu labelling on college students' healthy eating behaviours.

Mary G Roseman , Hyun-Woo Joung , Eun-Kyong (Cindy) Choi , Hak-Seon Kim
Public Health Nutrition 20 ( 5) 797 -804

15
2017
Investigating differences in job-related attitudes between full-time and part-time employees in the foodservice industry

Hyun-Woo Joung , Eun-Kyong (Cindy) Choi , James Joseph Taylor
International Journal of Contemporary Hospitality Management 30 ( 2) 817 -835

14
2018