Exploring ways to improve personalisation: The influence of tourist context on service perception

作者: H. Volchek , K. , Law , R. , Buhalis

DOI:

关键词: Knowledge managementContext (language use)PsychologyTest measurementPerceptionService (business)TourismPersonalizationInformation system

摘要: … on tourist perceptions towards personalised information services performance. An … service, that have already been personalised for them. Individually developed personalisation …

参考文章(17)
Barbara Neuhofer, Dimitrios Buhalis, Adele Ladkin, Technology as a Catalyst of Change: Enablers and Barriers of the Tourist Experience and Their Consequences information and communication technologies in tourism. pp. 789- 802 ,(2015) , 10.1007/978-3-319-14343-9_57
Marko Sarstedt, Joseph F. Hair, Christian M. Ringle, G. Tomas M. Hult, A primer on partial least squares structural equation modeling (PLS-SEM) Published in <b>2016</b> in Los Angeles by SAGE. ,(2014)
Damianos Gavalas, Charalampos Konstantopoulos, Konstantinos Mastakas, Grammati Pantziou, Mobile recommender systems in tourism Journal of Network and Computer Applications. ,vol. 39, pp. 319- 333 ,(2014) , 10.1016/J.JNCA.2013.04.006
Scott A. Cohen, Girish Prayag, Miguel Moital, Consumer behaviour in tourism: Concepts, influences and opportunities Current Issues in Tourism. ,vol. 17, pp. 872- 909 ,(2014) , 10.1080/13683500.2013.850064
A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry, A Conceptual Model of Service Quality and Its Implications for Future Research Journal of Marketing. ,vol. 49, pp. 41- 50 ,(1985) , 10.2307/1251430
Astrid Dickinger, Brigitte Stangl, Website performance and behavioral consequences: a formative measurement approach. Journal of Business Research. ,vol. 66, pp. 771- 777 ,(2013) , 10.1016/J.JBUSRES.2011.09.017
Annette Pritchard, Nigel Morgan, Hotel Babylon? Exploring hotels as liminal sites of transition and transgression Tourism Management. ,vol. 27, pp. 762- 772 ,(2006) , 10.1016/J.TOURMAN.2005.05.015
Jörg Henseler, Christian M. Ringle, Marko Sarstedt, Testing measurement invariance of composites using partial least squares International Marketing Review. ,vol. 33, pp. 405- 431 ,(2016) , 10.1108/IMR-09-2014-0304
Mingjie Ji, IpKin Anthony Wong, Anita Eves, Caroline Scarles, Food-related personality traits and the moderating role of novelty-seeking in food satisfaction and travel outcomes Tourism Management. ,vol. 57, pp. 387- 396 ,(2016) , 10.1016/J.TOURMAN.2016.06.003
Gianina Lala, The Emergence and Development of the Technology Acceptance Model (TAM) Marketing From Information to Decision. pp. 149- 160 ,(2014)