Usability analysis: Is our software inclusive?

摘要: Usability is considered as one of the most important quality attributes, being a fundamental aspect in all software products. It even more crucial those systems that are designed for wide variety users, called by different authors inclusive can be observed traditional requirements elicitation process does not consider special needs people with disabilities. Not proposals techniques included. In this context, present article seeks to provide broad perspective on factors influencing usability identified several investigations focused products users sensory disability. A comparative chart presented showing strengths and weaknesses models, guides frameworks satisfy group users. Finally, metrics proposed, quantifying capture means systems.