Improving patient meal satisfaction with room service meal delivery.

摘要: Cancer and cancer therapies cause side effects that prevent patients from consuming adequate amounts of food. As evidenced by patient meal consumption studies conducted at patients' bedside, only 39 percent surveyed consumed greater than 50 their main entree. The Food Nutrition Services Department Memorial Sloan-Kettering Center used the organization's performance improvement process, STRAIGHT-A, to develop execute a room service program designed increase improve satisfaction A multidisciplinary task force developed policies procedures tested new menu items as part plan. After implementation, 88