作者: Breedlove Th
DOI:
关键词: Process management 、 Business 、 Quality management 、 Quality (business) 、 Organizational culture 、 Measurement method 、 Health care
摘要: Healthcare organizations are looking to quality programs as a key survival, but many financial managers unaware of the measurement methods they can use quantify results management efforts. These tell what impact initiatives have had on corporate culture, systems operations, and bottom line.