"They Keep Coming Back Like Zombies": Improving Software Updating Interfaces

摘要: Users often do not install security-related software updates, leaving their devices open to exploitation by attackers. We are beginning understand what factors affect this updating behavior but the question of how improve current interfaces however remains unanswered. In paper, we begin tackling studying behaviors, designing alternative interfaces, and evaluating these designs. describe a formative study 30 users’ practices, low fidelity prototype developed address issues identified in work, evaluation our with 22 users. Our findings suggest that updates interrupt users, users lack sufficient information decide whether or update, vary terms they want be notified provide consent for updates. Based on study, make four recommendations desktop outline sociotechnical considerations around will ultimately end-user security.