Using process mining to identify models of group decision making in chat data
作者： Peter Reimann , Jimmy Frerejean , Kate Thompson
关键词: Knowledge management 、 Group decision-making 、 Online chat 、 Task (project management) 、 Process (engineering) 、 Human–computer interaction 、 Collaborative learning 、 Process mining 、 Relevance (information retrieval) 、 Process modeling 、 Computer science
摘要: … This paper introduces process modeling and mining as an approach to process analysis for … had a more linear decision-making process than the group that received instruction in group …
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