Toward an Understanding of Trust Repair in Human-Robot Interaction: Current Research and Future Directions
作者： Anthony L. Baker , Elizabeth K. Phillips , Daniel Ullman , Joseph R. Keebler
DOI: 10.1145/3181671
关键词: Robot 、 Social relation 、 Process (engineering) 、 Isolation (psychology) 、 Human–robot interaction 、 Human interaction 、 Computer science 、 Foundation (evidence) 、 Order (exchange) 、 Internet privacy
摘要: … trust repair, and to call attention to the lack of research into this area. To provide context for HR trust repair, we discuss its foundations in HR trust, HA trust, … ’s trust: apology, promising to …
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