Mental procedures in real-life tasks: a case study of electronic trouble shooting.

摘要: The mental procedures used by skilled electronics repair men in their normal working environment have been studied analysis of verbal protocols. found are organized as a search through system which is viewed hierarchy subunits. general structure the can be broken down into sequence recurrent routines. Basically different types such routines with great differences respect to number observations needed and complexity data processing involved. They also differ greatly depth knowledge internal functioning men. records demonstrate ability conduct mostly depending upon professional background, preference for rapidstreams simple decisions giving good or bad judgements regardless whether informationally redundant not. Seen from viewpoint information ...