作者: J. Rasmussen
DOI: 10.1007/978-1-4613-1895-8_16
关键词:
摘要: In design of computer systems, one attempts to match the interface needs users by a careful consideration mental representations and information processing strategies which will be effective for various tasks users. this effort, it is important consider that task repertoire include familiar work routines as well occasional requirements problem solving and, in addition, system should able support novice without frustrating highly skilled