Voice quality on a communication link based on customer feedback
作者： Falguni Sarkar
DOI:
关键词: Computer science 、 Quality (business) 、 Customer feedback 、 Communication link 、 Telephone call 、 Computer network 、 Phone 、 Speech recognition 、 Signal 、 Telephone network 、 Keypad
摘要: Architecture that facilitates initiation of a user feedback signal during telephone call when perceiving reduced voice quality. In response to receiving the signal, network performs number measurements on system and related device can be analyzed determine problem, potentially resolve problem. The initiated by any input means, including selection key or combination keys cell phone keypad generate signals which interpreted as e.g., DTMF signal.
lens.org 参考文章(27)
Song An, Hsi-Sheng Chen, Tsu-Chang Lee, Scalable video encoding/storage/distribution/decoding for symmetrical multiple video processors ,(2002)
Peter F. Shieh, Enhanced video streaming using dual network mode ,(2004)
Craig A Baxter, Wesley Atkinson, Shannon R Orebaugh, Guido M Eastep, Kristan Vandersluis, Bruce Schrage, Chuck Knostman, Paul R Litzenberger, Fang Jun, Rick Stelle, Bing Chen, Isaac K Elliott, A communication system architecture ,(1998)
Fred H. Holmes, Ken Scott Fisher, Kevin Cotton Baxter, Frequency compander for a telephone line ,(2002)
Morten Ostergaard Pedersen, Lars Gruner-Nielsen, Stig Nissen Knudsen, Inverse dispersion compensating fiber ,(2002)
Dale W. Malik, Method and system for preserving telephone numbers ,(2003)
Muneyb Minhazuddin, Alex M. Krumm-Heller, Alexander Martin Scholte, Stephane C. Laveau, Neil Hepworth, Instantaneous user initiation voice quality feedback ,(2002)
David M. Weimer, David R. Millen, Allen E. Milewski, Thomas M. Smith, Message sender status monitor ,(2002)
Wayne Raymond Getchell, Paul Vincent Coverdale, User out-of-range indication for digital wireless systems ,(1995)
Barry Appelman, Andrew L. Wick, Messaging application user interface ,(2000)