Method and Process for Capturing, Storing, Processing and Displaying Customer Satisfaction Information

作者： Andrew Ward

DOI:

关键词: Consumer satisfaction 、 Past Three Months 、 Business 、 Goods and services 、 Customer satisfaction 、 Advertising 、 Process (engineering) 、 Marketing 、 Service provider

摘要: A process and method for collecting, validating, storing, scoring presenting consumer satisfaction feedback on the delivery of goods services sold to consumers by service providers. The is collected using electronic forms capture responses questions surveys. Consumer scored over at least three recent periods time including past twelve months, six months months. customer scores are presented a plurality advertising medias.