作者: Joachim Vogt , Jörg Leonhardt
DOI:
关键词: Support services 、 Aviation 、 Incident stress 、 Psychology 、 Strategic approach 、 Operations research 、 Critical incident stress management 、 Psychoanalysis
摘要: Contents: Introduction, Joachim Vogt and JA rg Leonhardt. Importance of CISM in modern air traffic management (ATM), Ralph Riedle Critical incident stress aviation: a strategic approach, Jeffrey T. Mitchell incident, critical stress, post traumatic disorder - definitions underlying neurobiological processes, Leonhardt intervention methods A brief history crisis support services aviation, control (ATC), airlines, Johanna O'Flaherty at Frankfurt Airport (CISM Team FRAPORT), Walter Gaber Annette Drozd Case study Lake Constance (A/berlingen), Leonhardt, Carol Minder, Sabine Zimmermann, Ralf Mersmann Schultze Training principles standards, Victor Welzant Amie Kolos Cost benefit analysis program, Stefan Pennig. Appendices. Index.