Appreciating and developing compassionate care in an acute hospital setting caring for older people

摘要: Background. There is increasing emphasis in policy, research and practice on the importance of caring health care. Indeed there much debate about how to enhance cultures within which care provided. This paper argues that a proper systematic analysis works well environments may help us move towards realistic model for future supports staff, patients families give receive compassionate care. Aim. The aim project was explore, develop articulate strategies enhanced relationship centred an acute hospital setting, caring older people. Methods. Appreciative action informed development evaluation project. A range data generation activities were used examine what worked well. Following detailed key processes emerged as being central delivery Specific projects implemented evaluated to enhance these necessary caring. Findings. Data from helped special often hidden acts make up In relation process ‘knowing who I am and what matters me’ provided evidence value this potential impact addition doing appreciative realise its application relevance setting. Conclusions. Findings work suggest are number significant people deliver These need be articulated, shared more widely across practice, policy education so we can build excellent practice. Implications practice. adopted important methodology supporting practitioners identify it they do well and try best happen most time. Academics, makers should consider approach developments