Cross-Cultural Knowledge, Attitudes and Experiences of Hospitality Management Students
作者： Marcia Taylor , Laura McArthur
DOI: 10.1080/10963758.2009.10696955
关键词: Survey methodology 、 Hospitality industry 、 Sociology 、 Cross-cultural 、 Pedagogy 、 Curriculum 、 Public relations 、 Learning opportunities 、 Hospitality management studies 、 Hospitality
摘要: Abstract This study assessed the cross-cultural knowledge, attitudes, and experiences of junior senior hospitality management students using survey methodology. The showed a low awareness food-related customs foods other cultures harbored positive attitudes toward learning more about these topics including this information in curriculum. Experiences regarded as most useful for were spending time another country conversing with others who had spent abroad. findings suggest need opportunities that would enhance among future professionals industry.
unirioja.es
sci-hub.se 参考文章(25)
Ronald R. Sims, Kolb's Experiential Learning Theory: A Framework for Assessing Person-Job Interaction Academy of Management Review. ,vol. 8, pp. 501- 508 ,(1983) , 10.5465/AMR.1983.4284610
Jacquelyn H. Flaskerud, Cultural competence: what is it? Issues in Mental Health Nursing. ,vol. 28, pp. 121- 123 ,(2007) , 10.1080/01612840600998154
William H. Samenfink, Preparing Students to Function in the International Hospitality Industry: A New Approach The Journal of Hospitality and Tourism Education. ,vol. 10, pp. 37- 41 ,(1998) , 10.1080/10963758.1998.10685172
Yoshitaka Yamazaki, D. Christopher Kayes, An Experiential Approach to Cross-Cultural Learning: A Review and Integration of Competencies for Successful Expatriate Adaptation Academy of Management Learning and Education. ,vol. 3, pp. 362- 379 ,(2004) , 10.5465/AMLE.2004.15112543
Steve Sizoo, A Comparison of the Effect of Intercultural Sensitivity on Employee Performance in Cross-Cultural Service Encounters: London vs. Florida Journal of Euromarketing. ,vol. 15, pp. 77- 100 ,(2006) , 10.1300/J037V15N04_05
Yvette Reisinger, Lindsay Turner, Cross-Cultural Behaviour in Tourism ,(2003)
Rabindra Nath, Rajat Raheja, Competencies in hospitality industry. Journal of Service Research. ,vol. 1, pp. 25- 33 ,(2001)
Chuck Y. Gee, International Hotels: Development and Management ,(1994)
Kathleen Iverson, Bringing Guest Service into the Classroom Hospitality and Tourism Educator. ,vol. 2, pp. 10- 33 ,(1989) , 10.1080/23298758.1989.10685394
Margaret McWilliams, Food Around the World: A Cultural Perspective ,(2002)