The supervisor as a facilitator of informal learning in work teams

摘要: This paper explores the importance of enhancing facilitation skills line managers at a supervisory level, and suggests that they can then promote positive learning environment for informal within their work teams. Supervisors are important to firms, because interface between organisation its The proposes supervisors who effective facilitators will utilise own interpersonal encourage opportunities through knowledge‐sharing in teams, thus improving team’s performance. ideas outlined intended make contribution discussion which advances conceptual argument, form basis future empirical research.