Measuring usability: preference vs. performance
作者： Jakob Nielsen , Jonathan Levy
关键词: Component-based usability testing 、 User interface 、 Computer science 、 Usability 、 Usability inspection 、 Usability engineering 、 Usability lab 、 Human–computer interaction 、 Usability goals 、 System usability scale 、 Pluralistic walkthrough 、 Cognitive walkthrough 、 Web usability 、 Artificial intelligence 、 Heuristic evaluation
摘要: Simplistically stated, usability engineering aims at improving interactive systems and their user interfaces. Defined slightly more precisely [8], is a general concept that cannot be measured but related to several parameters can measured. Measurable fall into two broad categories: subjective preference measures, assessing how much the users like system, objective performance which measure capable are using system
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