The need for hybrid decision systems in complex marketing domains: HYMS

作者: Phillip Burrell , Yanqing Duan , Aleksandra Boskovic

DOI: 10.1080/12460125.1995.10511662

关键词: Intelligent decision support systemLegal expert systemMarketingProcess (engineering)Computer scienceManagement information systemsExpert systemDecision support systemSubject-matter expertKnowledge managementStrategic management

摘要: ABSTRACT The complexity of strategic market planning is well known to those working in this area. It requires many expert and intuitive judgements based on a number interrelated, yet diverse, factors. would seem that systems decision support might have large impact area but the development such has proven difficult with results, so far, less than originally conceived. This paper describes hybrid system HYMS for marketing planning. aims provide structured process, guide user through offer advice at key stages finally make recommendations users setting objectives strategies. combines advantages technology order enhance its effectiveness. first presents brief review marketing. also discusses selection model fo...

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