作者: Rajesh Kumar Tyagi , K. Kathy Dhanda , Scott Young
DOI: 10.19030/IJMIS.V16I2.6913
关键词: Ease of Access 、 Service management 、 Industrial organization 、 Supply chain management 、 Marketing 、 Business 、 Supply chain 、 Reverse logistics 、 Flow network 、 Supply chain risk management 、 Product (category theory)
摘要: In this paper, we present a framework for reverse supply chains. We identify four managerial drivers in the chain as Facilities, Handling, Ease of Access, and Information. explore impact each these upon effectiveness performance overall via survey managers. results conclude with implications derived from results. The field interviews have been supplemented indicate that firms, strategic priority providing responsive effective transportation network an easy return policy, are more likely to most reliable chain. also matters at late growth stage product life.