Usability evaluation of IVR systems with DTMF and ASR.
作者： Cristina Delogu , Andrea Di Carlo , Paolo Rotundi , Danilo Sartori
DOI:
关键词: Multimedia 、 Computer science 、 Usability
摘要:
isca-speech.org参考文章(2)
Richard Winski, Dafydd Gibbon, Roger Moore, Handbook of standards and resources for spoken language systems Mouton de Gruyter. ,(1997)
S. Basson, S. Springer, C. Fong, Hong Leung, E. Man, M. Olson, J. Pitrelli, R. Singh, Suk Wong, User participation and compliance in speech automated telecommunications applications international conference on spoken language processing. ,vol. 3, pp. 1680- 1683 ,(1996) , 10.1109/ICSLP.1996.607949