HIV health information access using spoken dialogue systems: touchtone vs. speech

作者: Christiaan Kuun , Madelaine Plauche , Aditi Sharma Grover , Etienne Barnard

DOI: 10.5555/1812530.1812541

关键词:

摘要: This paper presents our work in the design of a SDS for provision health information to caregivers HIV positive children. We specifically address frequently debated question input modality speech systems; touchtone versus input, new context low literacy users and service. discuss experiences fieldwork which includes needs assessment interviews, focus group sessions, user studies Botswana with semi low-literate users. Our results indicate preference over although both systems were comparable performance based on objective metrics.

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