THE ROLE OF TECHNOLOGY IN MODELS OF ORGANIZATIONAL EFFECTIVENESS.

作者: Thomas A. Mahoney , Peter J. Frost

DOI: 10.5465/AMBPP.1972.4981305

关键词: Organizational studiesOrganizational learningKnowledge managementOrganization developmentManagement scienceOrganizational effectivenessOrganizational engineeringOrganizational performanceOrganizational behavior managementPsychologyOrganizational behavior and human resources

摘要: Abstract Technology has been depicted, in recent years, as an important causal variable some theoretical formulations of organizational structure and behavior. Studies conducted to investigate the relationships between technology other variables have not provided, thus far, a conclusive picture role parsimonious model Much difficulty studying can be traced problem obtaining satisfactory operational definition technology. A related is that establishing appropriate unit analysis within which study variance. An developed applied this study, building from typology technologies proposed by J. D. Thompson. Analysis was on 297 organization units (departments, devisions) diverse sample 17 business industrial firms. The were classified among three varieties technology, specified long-linked, mediating intensive respectively (following Thompson typology). also described terms several dimensions behavior earlier research. Direct indirect involving 14 behavior, effectiveness, investigated analyses. findings these analyses support hypothesis criteria effectiveness vary with nature unit. intra-technology models are generally supportive variation expected analysis. No direct technology—organizational relationship observed, finding keeping expectations researchers. observed each categories implications their differences similarities discussed.

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