Factors Influencing Citizen Adoption of E-Government: A Review and Critical Assessment
作者： David Jacobson , Hemant Patel
DOI:
关键词: Extant taxon 、 Service (business) 、 Critical assessment 、 Government-to-citizen 、 E-Government 、 Environmental resource management 、 Developing country 、 Information system 、 Empirical research 、 Business 、 Public relations
摘要: E-government is a relatively new branch of study within the Information Systems (IS) field. This paper examines factors influencing adoption e-government services by citizens. Factors that have been explored in extant literature present inadequate understanding relationship exists between ‘adopter characteristics’ and ‘behavioral intention’ to use services. These inadequacies identified through systematic thorough review empirical studies considered government citizen (G2C) electronic critically assesses key influence service adoption; reviews limitations research methodologies; discusses importance 'citizen characteristics' 'organizational factors' services; argues for need examine developing world.
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