Mesure de la performance des agences bancaires par une approche DEA

作者: Aude Hubrecht , Michel Dietsch , Fabienne Guerra , None

DOI:

关键词: MathematicsHumanities

摘要: L'approche DEA permet de proposer nouveaux indicateurs la performance pour les reseaux distribution integres. Apres avoir precise methode construction d'un indicateur productivite des points vente respectant criteres controlabilite et coherence transversale, nous modelisons le lien entre cet un tete reseau afin d'en garantir hierarchique. Enfin, inserons ces dans outil d'aide a decision conforme l'organisation verticale : systeme tableaux bord prospectifs.

参考文章(40)
Leonard J. Parsons, Productivity Versus Relative Efficiency in Marketing: Past and Future? International Series in Quantitative Marketing. pp. 169- 200 ,(1994) , 10.1007/978-94-011-1402-8_5
Raman Manandhar, John C.S. Tang, The evaluation of bank branch performance using data envelopment analysis: A framework The Journal of High Technology Management Research. ,vol. 13, pp. 1- 17 ,(2002) , 10.1016/S1047-8310(01)00045-1
R. J. Colwell, E. P. Davis, Output and Productivity in Banking The Scandinavian Journal of Economics. ,vol. 94, pp. S111- 129 ,(1992) , 10.2307/3440252
H.David Sherman, Franklin Gold, Bank branch operating efficiency Journal of Banking & Finance. ,vol. 9, pp. 297- 315 ,(1985) , 10.1016/0378-4266(85)90025-1
Rhonda R Thomas, Richard S Barr, William L Cron, John W Slocum, A process for evaluating retail store efficiency: a restricted DEA approach International Journal of Research in Marketing. ,vol. 15, pp. 487- 503 ,(1998) , 10.1016/S0167-8116(98)00021-4
Walter Briec, Benoit Dervaux, Hervé Leleu, Aggregation of Directional Distance Functions and Industrial Efficiency Journal of Economics. ,vol. 79, pp. 237- 261 ,(2003) , 10.1007/S00712-002-0606-1
Celik Parkan, Measuring the efficiency of service operations: An application to bank branches☆ Engineering Costs and Production Economics. ,vol. 12, pp. 237- 242 ,(1987) , 10.1016/0167-188X(87)90083-8
H. David Sherman, George Ladino, Managing Bank Productivity Using Data Envelopment Analysis DEA Interfaces. ,vol. 25, pp. 60- 73 ,(1995) , 10.1287/INTE.25.2.60
M. Vassiloglou, D. Giokas, A Study of the Relative Efficiency of Bank Branches: An Application of Data Envelopment Analysis Journal of the Operational Research Society. ,vol. 41, pp. 591- 597 ,(1990) , 10.1057/JORS.1990.83