System and method for distributed and real-time collection of customer satisfaction feedback
作者： David Canora
DOI:
关键词: Customer service 、 Point of interest 、 Aggregate (data warehouse) 、 Database 、 Voice of the customer 、 Aggregate data 、 Identifier 、 Computer science 、 Center (algebra and category theory) 、 Customer satisfaction
摘要: There is provided a device and method for collecting information from customer concerning point of interest. The comprises memory including unique location identifier associated with interest processor, the processor configured to store in received customer. can transmit this stored data center via network, where aggregate data. also system distributed collection customers points interest, utilizing plurality devices aggregating apply analysis mining data, allowing rapid real-time reaction feedback customers, efficient turnaround resolving service issues, enabling research preferences trends.
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