Coaching patients in the use of decision and communication aids: RE-AIM evaluation of a patient support program

作者: Jeff Belkora , Shelley Volz , Meredith Loth , Alexandra Teng , Margot Zarin-Pass

DOI: 10.1186/S12913-015-0872-6

关键词: Decision aidsCoachingMedicineHealth administrationHealth informaticsStaffingPsychological interventionNursingNursing researchProgram evaluation

摘要: Decision aids educate patients about treatment options and outcomes. Communication include question lists, consultation summaries, audio-recordings. In efficacy studies, decision increased patient knowledge, while communication question-asking information recall. Starting in 2004, we trained successive cohorts of post-baccalaureate, pre-medical interns to coach the use at our university-based breast cancer clinic. From July 2005 through June 2012, used RE-AIM framework measure Reach, Effectiveness, Adoption, Implementation Maintenance interventions. We have sustained a clinic-wide implementation novel staffing model that uses paid unpaid student as coaches.

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