作者: Luisella Erlicher , Luciano Massone
DOI: 10.1002/HFM.20035
关键词: Process management 、 Corporate governance 、 Change management 、 Modular design 、 Variety (cybernetics) 、 Factory (object-oriented programming) 、 Identification (information) 、 Product (business) 、 Computer science 、 Knowledge management 、 Product lifecycle
摘要: Innovation in manufacturing is driven by the globalization of competition, differentiation demand, shortening product lifecycle and managerial innovations adopted companies response to environment. has generated new modular production system that allows greater variety variability. This pattern determines a change priority list concerning human factors. Cognitive cooperation among all stakeholders process, from suppliers managers workers, becomes focal point must be developed supported ensure excellent performance factory reasonable margins identification for persons performing processes. The authors argue both management practices prescriptive type those based solely on commitment are bound fail medium term, as they unable address autogenous character change. If long-lasting generated, understand define desires, intentions, values denoting subjective collective identities communities at work; not interested direct self-promotion particular fits with their own original characters history. pragmatic principle applies internal processes external link company its suppliers. In sum, it authors' view horizons factors no longer rely best match between people, technologies, organization, capability create cognitive spaces construct meanings. © 2005 Wiley Periodicals, Inc. Hum Factors Man 15: 403–419, 2005.