Telephone call inventorying and sequencing system and method

作者: Peter F. Theis

DOI:

关键词: CallbackTelecommunicationsEngineeringTelephone callComputer network

摘要: An improved telephone call inventorying and sequencing system includes a plurality of automatic answering machines associated message memory units; transcribing stations; matrix interconnecting the stations units. A computer controls to connect each requesting station with selected one In case, selects available unit having oldest untranscribed recorded message. this way, messages are transcribed in substantially order which they recorded, callback delays therefore kept more nearly constant.

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