Telephone message retrieval system with improved message processor and retrieval console including auto-disabling playback switch

作者: Peter F. Theis , Gregory Buchberger

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摘要: A message retrieval system is disclosed which includes a plurality of answering machines, each connected to respected telephone line. Each machine records responses on respective memory unit and all units are single processor. The processor in turn number consoles used by operators transcribe messages from the units. operates (1) automatically switch mode headset included console between transcription dialog allow an operator either or conduct live conversations via same headset; (2) place commanded hold while being conducted; (3) disconnect event fails command within predetermined time; (4) take positive action recorded one age excessively prior transcription; (5) prevent closure footpedal causing more than preselected amount rewinding unit.